After logging into your account, the status of your checkout history can be found under Order History. Once the order processed you will get an email from dispatch confirmation along with online tracking link. Using your consignment number and post code you can track the order online.

Yes, you can, when you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.

If you are local customer, we will arrange the delivery again in the next available slot. You need to contact the closed carded number and book for the next available slot accordingly.

If you are postal customers shippers may make another attempt to deliver your parcel, but that is subject to their delivery arrangements. If you miss the delivery again, we will not be responsible for the loss.

If your question is not already answered, please use our mail [email protected] or call us on our call centre phone +44 203500 8600. We will get back to you within 24 business hours with relevant explanation


We accept all the major debit, credit cards, PayPal and Stripe. You can also make payment using apple pay.

Yes, it is absolutely safe to use your card on We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998

Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal.

The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.

Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.